Terms of service
Last updated 29 August 2026.
1. The service and the provider
DinnerBoost provides QR menus, guest ordering, waiter and kitchen tools, and analytics for restaurants. The service is provided by „ПИМАКС“ ООД, ЕИК 131347509, VAT No. BG131347509, address: Bulgaria, Sofia 1000, Poduyane district, 17 Washburn Street, contact support@dinnerboost.com, phone +359 897 720 980. DinnerBoost is a product and service of „ПИМАКС“ ООД, which is the merchant and service provider; Stripe acts only as the payment processor. The restaurant remains responsible for its menu content, prices, allergen information and the fulfilment of every order.
2. Business customers
DinnerBoost is sold to professional (B2B) customers only. Staff accounts are personal. The restaurant owner decides who is invited and with which role, and is responsible for revoking access when someone leaves. Only an owner or admin may buy, change or cancel a subscription, and must be authorised to commit the business.
3. Plans, payment and renewal
Plans are Free, Menu (EUR 29/month or EUR 290/year), Service (EUR 49/month or EUR 490/year) and Operations (EUR 79/month or EUR 790/year). All plan prices are exclusive of VAT. One subscription covers one restaurant location. Payments are processed by Stripe; monthly plans renew automatically each month and annual plans are charged upfront for the full year and renew annually, until cancelled. You may cancel at any time in the billing portal; cancellation takes effect at the end of the current prepaid period and access continues until then. There is no free trial of a paid plan: a restaurant stays on Free until an owner or admin starts a paid subscription. Refunds are governed by our refund & cancellation policy. There is no commission per order.
4. Prices shown to guests
Menu prices displayed to guests are VAT-inclusive final consumer prices. DinnerBoost never adds tax on top of the displayed price and takes no commission per order.
5. Availability
We aim for continuous availability but do not guarantee uninterrupted service. Restaurants should keep a manual fallback for taking orders.
6. Not a POS or fiscal device
DinnerBoost is an ordering and service tool. It is not a point-of-sale system, not a cash register and not a fiscal recording device, and it does not issue fiscal receipts or fiscal reports. Where national law requires fiscalisation, certified cash registers or receipt reporting, the restaurant remains solely responsible for meeting those obligations with its own certified equipment or provider.
7. Data and sub-processors
Personal data is processed under our data processing agreement, with the providers listed on the sub-processors page. We announce a new sub-processor at least 30 days before it starts processing.
8. Licence and acceptable use
For the duration of the subscription we grant the restaurant a non-exclusive, non-transferable right to use DinnerBoost for its own business. You may not resell, sublicense, reverse engineer or copy the platform, use it to send unlawful content, attempt to access another restaurant's data, or place a load on the service that disrupts other customers. You are responsible for the accuracy and legality of the content you publish, including prices and allergen information.
9. Intellectual property
The platform, its software, design and documentation remain the property of „ПИМАКС“ ООД and its licensors. Your menu content, brand assets, operational data and guest data remain yours; you grant us only the rights needed to run the service for you and to comply with the law.
10. Confidentiality
Each party keeps the other's non-public information confidential and uses it only to perform this agreement, except where disclosure is required by law or to a bound service provider.
11. Liability
The service is provided for professional use. To the extent permitted by applicable law, we are not liable for indirect or consequential loss, lost profit or lost data, and our total liability for any claim is limited to the fees paid for the affected subscription in the twelve months before the event. Nothing in these terms limits liability that cannot be limited under mandatory Bulgarian or EU law, including liability for intent, gross negligence or personal injury.
12. Governing law and notices
These terms are governed by Bulgarian law, without prejudice to mandatory provisions that apply to the customer. Disputes are subject to the competent Bulgarian courts, unless mandatory law provides otherwise. Notices to us go to support@dinnerboost.com or to „ПИМАКС“ ООД, 17 Washburn St., Poduyane, Sofia 1000, Bulgaria; notices to you go to the billing or account email address on file. We may update these terms and will publish the new version with a new version date.
13. Termination
You may stop using the service at any time. We may suspend accounts that abuse the platform or breach these terms.
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